PLEASURECRAFT HONORED FOR SUPERIOR CUSTOMER SERVICE
LITTLE MOUNTAIN, SC (February 17, 2017) – Yesterday the National Marine Manufacturers Association (NMMA) awarded Pleasurecraft Engine Group with the 2017 Marine Industry Customer Satisfaction Index (CSI) Award. The award for excellence in customer satisfaction was announced yesterday morning during the Innovation Breakfast at the 2018 Progressive® Insurance Miami International Boat Show®
The NMMA CSI Award honors boat and engine manufacturers that actively measure customer satisfaction and pursue continuous improvement to better serve their customers. Award recipients achieved an independently measured standard of excellence of 90 percent or higher in customer satisfaction over the past program year, based on information provided by customers purchasing a new boat or engine between January 1 through December 31, 2017.
Pleasurecraft President Mark McKinney stated, “We are excited to receive the marine industry’s highest honor in customer satisfaction. We pride ourselves in having a culture of integrity, dedication, and innovation and the entire Pleasurecraft team is excited to be recognized for our effort. I couldn’t be prouder to have the best employees and dealer network in the industry. Our dealers are an integral part of our company and we could not be given this award without them.”
About Pleasurecraft Engine Group: Pleasurecraft Engine Group, owned by Correct Craft, manufactures four engine brands, PCM, Crusader, Challenger, and Levitator, from its headquarters in Little Mountain, South Carolina. For over forty years Pleasurecraft has led the industry in providing the highest quality, most innovative inboard engines, backed with exceptional service. For more information please visit www.pcmengines.com.
About Correct Craft: Celebrating 93 years of excellence in the marine industry, Correct Craft is a Florida-based company with global operations. The Correct Craft family includes Nautique, Centurion, Supreme, Bass Cat, Yar-Craft, SeaArk, and Bryant boat companies, Pleasurecraft Engine Group, and Aktion Parks. For more information please visit www.correctcraft.com.