PLEASURECRAFT ENGINE GROUP WINS CUSTOMER SERVICE AWARD
Miami Beach, FL (February 16, 2024) — Pleasurecraft Engine Group was awarded the 2023 Marine Industry Customer Satisfaction Index (CSI) Award for excellence in customer satisfaction. Award recipients were acknowledged during the Miami Industry Breakfast at the 2024 Discover Boating® Miami International Boat Show®.
Pleasurecraft adds another Marine Industry CSI award to the trophy case with a score far exceeding the award criteria. Boat and engine manufacturers are awarded this for achieving an independently measured standard of excellence score of 90 percent or higher over the past program year, based on information provided by customers purchasing a new boat or engine between January 1, 2023, and December 31, 2023. Participating manufacturers must survey all new boat buyers during this period.
President of Pleasurecraft, Trey Thurman, stated, “We are absolutely honored to receive the 2023 CSI Award from the NMMA. By winning this award year after year, it shows our customers, partners, and the industry that the incredible team at Pleasurecraft is passionate and fully committed to building and supporting the best products possible.”
About Pleasurecraft Engine Group: Pleasurecraft Engine Group, owned by Correct Craft, manufactures multiple engine brands, PCM, Crusader, and Levitator, from its headquarters in Little Mountain, South Carolina. For nearly 50 years, Pleasurecraft has provided the industry with the highest quality, most innovative inboard engines backed with exceptional service. For more information, please visit www.pleasurecraft.com.
About Correct Craft: Celebrating 99 years of excellence in the marine industry, Correct Craft is a Florida-based company with global operations. Focused on “Making Life Better,” the Correct Craft family includes Nautique, Centurion, Supreme, Bass Cat, Yar-Craft, SeaArk, Parker, and Ingenity boat companies, Pleasurecraft Engine Group, Indmar Marine Engines, Velvet Drive Transmissions, Mach Connections, Merritt Precision, Osmosis, Watershed Innovation, and Aktion Parks. For more information, please visit www.correctcraft.com.